Artificial intelligence that solves real business problems.
Wavecros Labs designs and implements AI agents that handle customer interactions autonomously, and know when to hand the conversation to someone on your team.
We design and implement AI agents that handle customer support autonomously, integrated into the channels your business already uses.
Your business never leaves a query unanswered. The agent is available at any time, every day of the year.
When a query requires it, the conversation is transferred to someone on your team — no friction for the customer.
Every interaction is logged and available for analysis — improving processes and informing decisions with real data.
Phone conversations that resolve repetitive tasks on their own, and escalate to someone on your team when the situation calls for it.
First-line phone support agent: resolves customer questions and complaints on its own, and escalates the call to a person when needed. Includes a panel to track your calls and manage escalation numbers.
See how it worksFull reservation system for restaurants: an AI agent answers the phone, books, changes and cancels tables 365 days a year, and escalates to your team when it should. Includes a panel to manage escalation numbers and create, edit or remove reservations by hand.
Explore Tienes MesaAn agent that answers your business's support line: resolves customer questions and complaints on its own, and escalates the call to someone on your team when the situation calls for it. Includes a panel to manage and track your support calls, and manage escalation numbers.
Real-time call metricsTotals, resolved by AI, call reason, and day-by-day trends.
We combine artificial intelligence with the option of human intervention whenever the moment calls for it, delivering support that's fast, personal, and efficient.
Artificial intelligence handles frequent queries autonomously, 24 hours a day, every day of the year.
When a situation calls for it, the conversation is handed to someone on your team — no friction for the customer.
Every interaction generates data we use to keep optimizing the service.
We design and implement software solutions that adapt to the scale and complexity of each organization.
Automate customer support without needing an in-house technical team or extra infrastructure.
Fast, accessible citizen support, available 24 hours a day, for institutions looking to modernize their service.
Large-scale integration, with metrics and full visibility over every customer interaction.
Wavecros Labs is a Spanish technology company designing and implementing AI solutions for concrete operational problems.
Founded in Valencia in 2026 with the goal of simplifying the adoption of AI tools and delivering real value to every organization, whether an SME, a public institution, or a large enterprise.
Do you have an operational process that still depends on people answering the same questions over and over? Tell us what you need.
contacto@wavecroslabs.com +34 676 41 80 36